Is Mobile Banking Safe in Uganda?

BY Robert Kaggo ✧✧ OMUTIMBAGANO™ ✧✧ March 17, 2024 ✧✧
March 17, 2024
Yenza-Ugnada-is-Mobile Banking-safe in-Uganda-min

6 Min read

As mobile banking gains momentum in Uganda, many wonder about its safety. How does mobile banking work, and what security measures are in place to protect users’ financial information?

Mobile banking has transformed the way people manage their finances in Uganda. With the proliferation of smartphones and expanded mobile networks, accessing banking services has become easier and more convenient. However, along with these benefits come concerns about security.

How Does Mobile Banking Work?

Mobile banking allows users to perform various banking transactions using their smartphones or other mobile devices. These transactions can include checking account balances, transferring funds between accounts, paying bills, and even applying for loans—all from the palm of your hand.


Understanding the Risks

Mobile banking faces various security risks, including network connectivity issues, cybersecurity threats, and potential fraud. Hackers may exploit vulnerabilities in mobile banking apps or intercept sensitive information transmitted over unsecured networks. Additionally, users may fall victim to phishing scams or malicious software designed to steal their banking credentials.

Promoting Cybersecurity

Yenza Uganda, a leading cybersecurity service provider, plays a crucial role in promoting cybersecurity awareness among mobile banking users. Through initiatives like the “Beera Steady” campaign in collaboration with NBS TV and other organizations, Yenza Uganda educates the public about cybersecurity best practices, including those related to mobile banking.

Enhancing Security Measures

Financial institutions like Stanbic Bank, Centenary Bank, ABSA Bank, and UBA implement robust security measures to protect their mobile banking platforms. These partnerships involve implementing robust encryption measures, conducting regular security audits, and enhancing authentication protocols to safeguard against cyber threats. By prioritizing cybersecurity, banks aim to instill confidence in users and ensure the integrity of their mobile banking platforms.

“For best results, we recommend banks to set up a secure shell (SSH) tunneling for all financial institutions network traffic.” According to ‘a presentation to CEOs of financial institutions in Uganda’ written by Mr. Strategy.

“Research indicates that 35% of the bank security breaches are external, and 65% of the breaches are internal. And of the 35%, over 95% is aided by insiders.” He continues to state. “This means that internal staff are involved in bank fraud by over 90% of all cases. For this reasons, it is recommended that for every bank upgrade, an independent post implementation review is done. It is independent if done by a team other than the one that did the implementation.”


While mobile banking offers numerous benefits, including convenience and accessibility, ensuring its safety is essential. By following cybersecurity best practices and partnering with trusted organizations like Yenza Uganda, users can enjoy the advantages of mobile banking with confidence. Together, we can promote financial inclusion and empower communities through secure and innovative mobile banking solutions.


Lets talk about the Details!




Thank you!

You have successfully subscribed to Omutimbagano™